One of the documents required to complete the set up of your account is proof of address for each Ultimate Beneficial Owner. You can visit our guide below for guidance on all the information we need at set up, but if you’re unsure specifically as to what address proof can be accepted, or need assistance with your specific circumstances, read on!Visit our AML guidance page
Below is a list of acceptable proof of address documents:
Your proof of address should be in your personal name, not your company’s, and should display your residential address.
We understand alternate documents may be provided in different countries, if an equivalent to the above is provided where you reside this will likely be acceptable. For the avoidance of doubt, however, we can accept:
We will require your proof of address to be translated, certified or notarised in accordance with the country you reside in, please click HERE for the full list.
Unfortunately, we cannot accept the following documents:
If you reside between addresses, please supply proof for both of your residences. Have a document that isn’t listed as either acceptable or unacceptable? Please get in touch with our Compliance Team who will be able to assist you with what may be accepted in your circumstances.
Your document will be reviewed by our Compliance Team and run through our electronic check alongside your photo ID. This is a soft search report that will help us verify your identity and residency at your current address. And it is as simple as that!
In addition to the above, if you require your mail to be forwarded to a commercial address, we would require proof of your business’s physical occupancy. By law, we can not forward mail to PO boxes or other virtual offices.
What we can accept:
Submitted documentation found to be fraudulent or altered in any way will be reported to the relevant legal authority. We take our responsibility really seriously and maintain a high standard of compliance checks. Altering or fabricating a proof of address document is fraud – it’s not worth the risk, so don’t do it!