From phone numbers to call forwarding or a virtual receptionist, at Virtual HQ we have a host of telephone services to suit your business needs.
Over 20,000 calls handled every month
With our phone number services, you’re able to choose a local or national telephone number, providing your customers with a dedicated phone number that not only looks professional, but works seamlessly too.
If you're looking to establish your business in a specific location, a local telephone number will certainly appeal. Or for businesses targeting the whole of the UK, national telephone numbers (starting 033) are ideal. You can also divert calls to your mobile, so you can speak to clients and customers straight away, without leaving them hanging.
Our call answering service is second to none. Calls are swiftly transferred and if you can’t answer, we’re here to take a message. Customers will feel like they're speaking to an actual member of your team, and not a call centre robot.
Like virtual assistants, who really take the time to understand your business and your customers. This means they understand which calls are important to you and which need to be filtered out. Basically another arm of your business.
If you choose to have calls directly forwarded through to your mobile or landline, it’s possible you’ll want some idea of who is calling. Enter Call Whisper.
No, it’s not the latest boy band on the scene, but a form of technology that plays a short message to the person answering the call before the caller is connected. This means you have some idea of who’s trying to contact you - and whether or not you want to ghost them.
Can I get a local telephone number?
Yes, we offer a local telephone number as an optional extra to your virtual office package.
If you’d prefer, you may also choose a national 033 number. Simply select this service as part of the checkout process. We’re very flexible when it comes to your business needs (just don’t ask us to take part in any company yoga sessions).
You can also take out a standalone local or national telephone number, without the virtual office. You can find out more about our telephone services, including our call handling, here.
What are the operating hours?
Monday to Friday, 8am – 6pm.
What happens to calls outside of business hours?
Your calls will go to a personalised voicemail and messages will be emailed to you the next working day. Or add on an out of hours voicemail auto-send sound file for just £5.00 per month fixed.
How will I be billed for calls?
Telephone answering charges are processed a month in arrears. From £1.20 per call dependant on your package.
10th February, 2022 • 7 mins read
26th May, 2020 • 3 mins read
If you want to discuss any of our virtual offices or business support services, you can quickly give us a call. A member of the team is available to help.03302 232605
We're open from 8 til 6