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Telephone Answering

A highly trained receptionist without the added cost

If you wish you had a spare pair of hands for those times that you’re too busy to answer the phone, we’ve got you covered. Telephone answering will soon be added to the list of services that Virtual Headquarters can offer your business.

COMING SOON! If you have an interest in adding telephone answering to your plan with us, get in touch to be added to our waiting list.

Join the waiting list
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Personalised 24/7 call answering, 365 days a year!

Don’t have time to screen calls? When your business starts growing, so does the influx of calls - but that doesn’t mean you have to miss out on new leads.

All calls are received, managed and forwarded to you by a member of the call handling team. Your call will be professionally answered in your company name, and either transferred to your landline or mobile number, or a message will be taken and relayed to you by email.

Telephone answering services - what's included?

Your calls answered

A friendly member of the UK based team will promptly answer your calls in your company name - giving a professional front for your business

Out of hours

The team is available 24 hours a day, 7 days a week, 365 days per year. So no matter what your operating hours are, we have you covered

Call screening

With call answering you can save time on cold-calls. Filter out the rubbish with a representative fielding the calls that matter to you

No voicemail - real people

Show your customers that you care. With telephone answering there's no need for voicemail, instead your calls will be answered by real people, not automated voices

Services provided by our telephone answering partner, exclusive rates for Virtual HQ clients

virtual office services

UK based team are here to take your calls

How much does call answering cost?

We are able to offer multiple packages to suit any business. It's a fully bespoke service with all the benefits and flexibility of a telephone answering service plus call transfers, order taking, appointment booking & more! Investment starts at only £45 per month, plus exclusively for Virtual HQ clients you can try the service risk free for 30 days.

Want to speak to someone?

If you want to discuss any of our virtual offices or business support services, you can quickly give us a call. A member of the team is available to help.

03302 232605

We're open from 8 til 6

Basic

From £45

/pcm + VAT

Basic message taking and patching service. Flexible & scalable - upgrade, downgrade or pause your plan at any time.

Personalised 24/7 call answering, 365 days a year

Trained operators will answer in your company name, ask questions as specified by you

Enquire now
Want to speak to someone?

If you want to discuss any of our virtual offices or business support services, you can quickly give us a call. A member of the team is available to help.

03302 232605

We're open from 8 til 6

Let us answer any questions you have.

Frequently asked questions

Will the receptionist answer the phone in my company name?

Yes, they can answer and handle calls however you wish!

What happens to calls outside of business hours?

Your calls will go to a personalised voicemail and messages will be emailed to you the next working day. Or add on an out of hours voicemail auto-send sound file for just £5.00 per month fixed.

Will I be charged for spam call?

Yes, any calls handled by our team are chargeable. From £1.20 per call dependant on your package.

How will I be billed for calls?

Telephone answering charges are processed a month in arrears, £1.10 per minute dependent on your package.

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