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Telephone Answering

A highly trained receptionist without the added cost

Never miss an all important phone call with our call answering service - receive all the benefits of a receptionist, without the overheads.

From £10.00 per month

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We're here Monday-Friday 8am-6pm

Don’t have time to screen calls? When your business starts growing, so does the influx of calls - but that doesn’t mean you have to miss out on new leads.

All calls are received, managed and forwarded to you by a member of our call handling team. Your call will be professionally answered in your company name, and either transferred to your landline or mobile number, or a message will be taken and relayed to you by SMS and email.

What's included in our telephone answering services?

Your calls answered

Our UK based team will promptly answer your calls in your company name - giving a professional front for your business

Out of hours

Calls will forward to our voicemail system, with a personalised greeting message. Voicemails will be transcribed and emailed the next working day

A business representative

Our call handlers will be trained to know the nature of your business and understand how you work - no scripts required

Call screening

With call answering you can save time on cold-calls. Filter out the rubbish with a representative fielding the calls that matter to you

Incoming calls are charged at £1.25 each - with no additional charges for messages or call transfers

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Our UK based team are here to take your calls

How much does call answering cost?

Call answering runs on a rolling monthly contract, offering the flexibility your business needs. Plus there is no setup fee. All prices are plus VAT.

Want to speak to someone?

If you want to discuss any of our virtual offices or business support services, you can quickly give us a call. A member of the team is available to help.

03302 232605

We're open from 8 til 6

Basic

£10

/pcm

Plus £1.20 per call handled

Up to 3 employees

Call transfers plus SMS & email messages sent

Up to 2 pieces of information taken

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Standard

£17.50

/pcm

Plus £1.45 per call handled

Up to 6 employees

Call transfers plus SMS & email messages sent

Up to 4 pieces of information taken

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Want to speak to someone?

If you want to discuss any of our virtual offices or business support services, you can quickly give us a call. A member of the team is available to help.

03302 232605

We're open from 8 til 6

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Frequently asked questions

Will the receptionist answer the phone in my company name?

Yes, they can answer and handle calls however you wish!

Well, there are some exceptions. We’re not talking ‘WAAASSSUUUUPPPPP!’ here.

What happens to calls outside of business hours?

Your calls will go to a personalised voicemail and messages will be emailed to you the next working day. Or add on an out of hours voicemail auto-send sound file for just £5.00 per month fixed.

Will I be charged for spam call?

Yes, any calls handled by our team are chargeable. From £1.20 per call dependant on your package.

How will I be billed for calls?

Telephone answering charges are processed a month in arrears. From £1.20 per call dependant on your package.

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